Customer Service & Upselling

The most important attribute for a bartender is to be good at customer service. 

A bar could offer the most delicious cocktails at the most reasonable prices but if the customer service is bad that bar will fail. We’ll show you the essentials of bar etiquette and how going that extra mile in service is not only personally rewarding but also financially (both individually and for the business).  Our upselling skills works shops takes candidates through the practicalities of realising opportunities to upsell, how to execute and the benefits of upselling

P: (+44)7713094826

E: bookings@northcoastcocktails.com

A: 123 House Address, Coleraine, BT51 3FN